![]() Stanford University Graduate School of Business.China University of Mining and Technology.Shandong University of Science and Technology (BS).As such, his first public work of video telephony was in his first year as a university student in 1987, where he developed a piece of bespoke video telephony software. Reportedly, Eric had been inspired to find a solution to his 10-hour train rides to visit his girlfriend. One man behind the success of Cisco’s collaboration platform, Webex, was Eric Yuan, now the Founder and CEO of Zoom. Pre-pandemic, video and collaboration vendors like Microsoft and Cisco could reel off battle cards with compelling adoption stats and endless features. With business transitioning from analog to digital, and traditional to modern work, remote work, video, collaboration, and business technology are developing at an exponential pace. “Work is no longer a place, it’s a space where Zoom serves to empower your teams to connect and bring their best ideas to life.” – Eric Yuan, Zoom. While Zoom recognizes the huge role the pandemic played in the uptake of its tools (yes, Zoom has many tools not just video), were we all heading into a world of Zoom anyway? With mind-boggling growth stats, like 300 million daily meeting participants and 3.5 trillion annual meeting minutes, Zoom has become a video conferencing giant in a little over 18 months. Since then, Zoom has been one of the largest beneficiaries of the remote work boom of 20. ![]() This flaw was patched shortly after.When COVID-19 brought the world to a halt in March 2020, Eric Yuan knew millions of people would rely on Zoom. ![]() And in May 2022, a Google security researcher discovered a security flaw in which Zoom's server and client used different XML parsing libraries, with the software failing to check the installation version during updates and creating a vulnerability that could be exploited by hackers. This was fixed in an update a month later. In February 2022, reports stated Zoom users on Apple computers found their microphones remained on after meetings. Other Zoom safety options include using the platform's two-factor authentication, hosting/attending Zoom meetings through web browser rather than using the Zoom desktop software client (especially as the browser can limit potential security problems), and requiring a meeting password.ĭespite these measures, security concerns have continued. They also added end-to-end encryption to the platform during this period to make it more robust. At the end of this hiring, the software became the first video communications client to attain Common Criteria certification, an international cybersecurity standard awarded after analysis. In response to these concerns, Zoom increased its employee count, from February 2020 to December 2021, from around 2,400 to 6,100 employees. In response to this analysis, Zoom suggested the results were misinformed and included blatant inaccuracies about the company's operations. The reports warned the platform could be vulnerable to intrusions by foreign governments and their intelligence services. Similar to this, federal intelligence reports were issued jointly by the Department of Homeland Security’s Cyber Mission and Counterintelligence Mission regarding the safety of the Zoom platform. ![]() The investigation was to discover whether the platform's new security issues were robust enough for security concerns. This acquisition came after the New York Attorney General in 2020 investigated Zoom for its use by the New York City Department of Education. ![]() The company's acquisition of Keybase was partly in to response to many of these privacy concerns. Zoom and its software have been criticized, especially following the increase in usage towards the beginning of the COVID-19 pandemic, for security and privacy concerns and lapses. ![]()
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